What you will be doing in this role
We’re looking for junior configuration designers and developers that are interested in helping Scotty hold relevant conversations with Scotty customers. Working within our teams, you will be responsible for creating and converting conversation designs, business logic and rules into conversation configurations that automate our customers’ customer contacts through Scotty.
For relevance, you will be designing and implementing dialogs for phone calls, chats, emails, etc.. You will use and improve Scotty based solutions from a “Hello” to a “Thank you, customer”. From this, role, given your talent and ability to learn you will be able to grow within the company.
How to enjoy this role
Scotty is a quickly growing and improving solution that automates millions of phone calls, chats and emails for our customers per year. From configuring Scotty to service new customers and cases to improving how Scotty’s components communicate with each other, report their performance, present data in a frontend, there is a lot of different work to do at Scotty Technologies.
If you like to learn quickly, have a can-do attitude towards technologies and like to work on and own problems, use cases, etc. you’ll have a fantastic experience at Scotty Technologies.
What skills do you need for this role
It is important that you are authorised to work in the EU.
You have a positive and collaborative can-do attitude and are self-motivated with impeccable communication skills
- You have already finalised or are finalising an undergraduate or graduate program, not limited to computer science, telecommunications or electrical engineering, mathematics, etc.
- We strongly encourage applications from language and linguistics backgrounds
- You are comfortable with speaking and writing English
Preferred candidates have one or more of the following
- You have experience in shipping conversational AI products and services
- You are proactive and have a experience with working in a distributed development team
- No fear of or knowledge of some programming (exact language and skill level is irrelevant -- you will learn everything you need to know on the job)
