Implementation consultant

Delivery · Utrecht, Utrecht
Department Delivery
Employment Type Full-Time
Minimum Experience Experienced

Hey we are Scotty Technologies,

Our technology platform is called Scotty AI and is a leading platform for AI powered conversational business process automation.

We focus on bringing the best HR and Customer Experience solutions for clients. True Omni-channel, including in- and outbound real-time voice over the phone and any digital text channel. And of course in over 100 languages.

Our mission is to have many people use our technology and make their work more fun at the same time!

We do this by automating their less exciting and repetitive tasks and by doing so, we give back valuable time to people and their teams. Human-machine teaming makes it possible for people to spend the majority of their work hours on the more valuable and more interesting work.

We are BIG in Talent Acquisition, HR Tech and Customer Services, where Scotty AI unlocks value and reshapes Customer Experiences for our clients.

Wherever we introduce Scotty AI, we bring digital transformation that aligns with human strengths; communication, empathy, creativity, service and critical thinking. Scotty AI assists its human colleagues to do the work they love .


We are seeking experienced Implementation Consultants to join our team. As an Implementation Consultant, you will be responsible for implementing Scotty AI for our clients. You will work closely with our customer success and product teams to ensure successful implementation, scaling, training and support for our clients.

Key Responsibilities:

  • Act as the primary point of contact for clients for the implementation process;
  • Work closely with our customer success managers in delivering success for our clients;
  • Understand the client's business requirements and tailor the implementation of Scotty AI to meet those needs;
  • Provide advice, training and support to clients on how to successfully use Scotty AI;
  • Work closely with our product teams to drive continuous improvements and troubleshoot and resolve any issues that arise during the implementation process;
  • Ensure that the implementation is completed on time and on or above customer expectations;
  • Collaborate with the sales team to identify additional opportunities;


  • Minimum of 2 years of experience in a software implementation, product owner and/or digital consultancy role;
  • Excellent communication and presentation skills;
  • Strong problem-solving abilities;
  • Experience with or a passion for AI-powered automation is a plus;
  • Minimal Bachelor's degree in Business, Computer Science, or a related field;
  • Dutch and English C2 level;
  • Live in and you are allowed to work in The Netherlands;

We offer a competitive salary, benefits package and opportunities for career advancement.
If you are a results-driven individual with a passion for software implementation, we encourage you to apply.

Please submit your resume and we are looking forward to getting to know you!

Thank You

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  • Location
    Utrecht, Utrecht
  • Department
  • Employment Type
  • Minimum Experience